2025-07-25
Portal Login Issues Resolved - Cache Clear Recommended
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2025-07-21
Return Registrations:: no return registrations / labels on headless API
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2025-06-20
Update auth systems - Login into WebUIs might be unstable
from
2025-06-20 21:00
to
2025-06-20 21:30
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2025-04-28
Login not working
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2025-04-28
Portal login unavailable for 10 minutes
from
2025-04-28 20:00
to
2025-04-28 20:03
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2025-03-26
Service Portal seems to be down
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2025-03-12
Delay in Search for new trackings
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2025-02-16
Certificate Issue
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2025-01-30
Service Portal seems to be down
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2024-11-09
Maintenance for cluster networking (1h)
from
2024-11-09 08:00
to
2024-11-09 09:45
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2024-10-16
Return registration not possible
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2024-09-19
Service interruoption for app.parcellab.com
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2024-09-14
API infrastructure maintenance for app.parcellab.com and product-api.parcellab.com
from
2024-09-14 22:00
to
2024-09-14 23:00
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2024-09-10
API service degradation (increased error rate)
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2024-09-06
SSL validation error for calls from US region
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2024-09-06
Short Maintenance for US Backend API
from
2024-09-06 06:30
to
2024-09-06 07:30
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2024-09-01
Service Product-API Backend Services seems to be down
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2024-09-01
Maintenance window
from
2024-09-01 07:00
to
2024-09-01 07:15
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2024-08-27
New Portal login issue
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2024-07-11
Update affecting authentication - no login for 5 min
from
2024-07-11 21:00
to
2024-07-11 21:10
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2024-06-15
US API service degradation
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2024-05-15
Service Portal seems to be down
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2024-04-09
Periodically elevated API error rate
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2024-04-09
API Error Response Rate Elevated
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2024-04-08
API Error Response Rate elevated
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2024-04-08
API Error Response Rate elevated
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2024-03-21
Service Portal seems to be down
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2024-03-07
Returns Portal Intermitted API Errors
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2024-02-18
Service Update
from
2024-02-18 09:25
to
2024-02-18 11:25
|
2024-02-12
Missing event TrackingCreated in order-processing flow
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2024-01-28
Planned Database Upgrade
from
2024-01-28 06:00
to
2024-01-28 07:13
|
2024-01-10
Authentication server incident: Certificate invalid
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2023-11-24
Service API seems to be down
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2023-11-24
Service API seems to be down
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2023-11-24
Service API seems to be down
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2023-11-04
Data ingestion via file delayed
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2023-10-12
Planned maintenance Window (10pm, 1-2 minutes)
from
2023-10-12 20:00
to
2023-10-12 20:15
|
2023-08-09
Service API seems to be down
|
2023-08-09
Service Portal seems to be down
|
2023-07-07
Webhook delivery delayed
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2023-06-27
No SMS sent via one of our providers
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2022-12-28
Outbound Email Delay
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2022-09-19
Service API seems to be down
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2022-09-12
Outbound E-mail Service Degradation
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2022-08-12
Service API seems to be down
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2022-07-08
Email outbox with delay
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2022-07-07
Service API seems to be down
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2022-06-09
Ingestion delay
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2022-05-29
Service API seems to be down
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2022-04-11
Returns Portal plugin unavailable
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