2025-07-25
Portal Login Issues Resolved - Cache Clear Recommended
2025-07-21
Return Registrations:: no return registrations / labels on headless API
2025-06-20
Update auth systems - Login into WebUIs might be unstable from 2025-06-20 21:00 to 2025-06-20 21:30
2025-04-28
Login not working
2025-04-28
Portal login unavailable for 10 minutes from 2025-04-28 20:00 to 2025-04-28 20:03
2025-03-26
Service Portal seems to be down
2025-03-12
Delay in Search for new trackings
2025-02-16
Certificate Issue
2025-01-30
Service Portal seems to be down
2024-11-09
Maintenance for cluster networking (1h) from 2024-11-09 08:00 to 2024-11-09 09:45
2024-10-16
Return registration not possible
2024-09-19
Service interruoption for app.parcellab.com
2024-09-14
API infrastructure maintenance for app.parcellab.com and product-api.parcellab.com from 2024-09-14 22:00 to 2024-09-14 23:00
2024-09-10
API service degradation (increased error rate)
2024-09-06
SSL validation error for calls from US region
2024-09-06
Short Maintenance for US Backend API from 2024-09-06 06:30 to 2024-09-06 07:30
2024-09-01
Service Product-API Backend Services seems to be down
2024-09-01
Maintenance window from 2024-09-01 07:00 to 2024-09-01 07:15
2024-08-27
New Portal login issue
2024-07-11
Update affecting authentication - no login for 5 min from 2024-07-11 21:00 to 2024-07-11 21:10
2024-06-15
US API service degradation
2024-05-15
Service Portal seems to be down
2024-04-09
Periodically elevated API error rate
2024-04-09
API Error Response Rate Elevated
2024-04-08
API Error Response Rate elevated
2024-04-08
API Error Response Rate elevated
2024-03-21
Service Portal seems to be down
2024-03-07
Returns Portal Intermitted API Errors
2024-02-18
Service Update from 2024-02-18 09:25 to 2024-02-18 11:25
2024-02-12
Missing event TrackingCreated in order-processing flow
2024-01-28
Planned Database Upgrade from 2024-01-28 06:00 to 2024-01-28 07:13
2024-01-10
Authentication server incident: Certificate invalid
2023-11-24
Service API seems to be down
2023-11-24
Service API seems to be down
2023-11-24
Service API seems to be down
2023-11-04
Data ingestion via file delayed
2023-10-12
Planned maintenance Window (10pm, 1-2 minutes) from 2023-10-12 20:00 to 2023-10-12 20:15
2023-08-09
Service API seems to be down
2023-08-09
Service Portal seems to be down
2023-07-07
Webhook delivery delayed
2023-06-27
No SMS sent via one of our providers
2022-12-28
Outbound Email Delay
2022-09-19
Service API seems to be down
2022-09-12
Outbound E-mail Service Degradation
2022-08-12
Service API seems to be down
2022-07-08
Email outbox with delay
2022-07-07
Service API seems to be down
2022-06-09
Ingestion delay
2022-05-29
Service API seems to be down
2022-04-11
Returns Portal plugin unavailable
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