2024-05-15
Service Portal seems to be down
2024-04-09
Periodically elevated API error rate
2024-04-09
API Error Response Rate Elevated
2024-04-09
API Error Response Rate elevated
2024-04-08
API Error Response Rate elevated
2024-03-21
Service Portal seems to be down
2024-03-07
Returns Portal Intermitted API Errors
2024-02-18
Service Update from 2024-02-18 10:25 CEST to 2024-02-18 12:25 CEST
2024-02-12
Missing event TrackingCreated in order-processing flow
2024-01-28
Planned Database Upgrade from 2024-01-28 07:00 CEST to 2024-01-28 08:13 CEST
2024-01-10
Authentication server incident: Certificate invalid
2023-11-24
Service API seems to be down
2023-11-24
Service API seems to be down
2023-11-24
Service API seems to be down
2023-11-04
Data ingestion via file delayed
2023-10-12
Planned maintenance Window (10pm, 1-2 minutes) from 2023-10-12 22:00 CEST to 2023-10-12 22:15 CEST
2023-08-09
Service API seems to be down
2023-08-09
Service Portal seems to be down
2023-07-07
Webhook delivery delayed
2023-06-27
No SMS sent via one of our providers
2022-12-28
Outbound Email Delay
2022-09-19
Service API seems to be down
2022-09-12
Outbound E-mail Service Degradation
2022-08-12
Service API seems to be down
2022-07-08
Email outbox with delay
2022-07-07
Service API seems to be down
2022-06-09
Ingestion delay
2022-05-29
Service API seems to be down
2022-04-11
Returns Portal plugin unavailable
2022-02-18
Service API seems to be down
2022-02-18
Service API seems to be down
2022-02-18
Service API seems to be down
2022-02-09
Trackings tab in the portal is not available
2022-02-07
Reporting Dashboards unavailable
2022-01-14
Service API seems to be down
2022-01-14
Service API seems to be down
2022-01-14
API Outage on Jan 14, 2022 (Retroactive)
2021-12-23
Database maintenance for email perfomance reporting from 2021-12-23 08:00 CEST to 2021-12-23 12:00 CEST
2021-12-22
Service API seems to be down
2021-12-22
Service API seems to be down
2021-12-13
parcelLab NOT affected by Log4j
2021-12-09
Delay in email delivery
2021-11-30
Email delivery impaired
2021-11-30
Delay in email delivery
2021-10-28
Service Portal seems to be down
2021-08-08
Service Portal seems to be down
2021-07-13
SFTP Server at sftp://upload-alt.parcellab.com unreachable
2021-07-07
Incomplete email trackings statistics June 29th until July 6th
2021-05-07
DHL Tracking Service impaired
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