Returns Portal Intermitted API Errors

Minor incident Returns Portal
2024-03-07 18:15 CEST · 15 minutes



Due to a misapplied networking change in the central server cluster the return portal APIs have been partially not able to process requests for about 15 minutes.

Due to these API errors, a share of end users have been expose to error message, inability to register the return or generate a label.

We are planning next steps in order to properly isolate configurations of shared networking components, to avoid these incidents in the future.

March 7, 2024 · 19:13 CEST

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