Missing event TrackingCreated in order-processing flow

Minor incident Ingestion Email ingestion File-based ingestion
2024-02-12 10:55 CEST · 48 minutes



Fix is confirmed to be working.

February 12, 2024 · 11:43 CEST

The event “TrackingCreated” in the order-processing flow has not been triggering for a sub-set of our customers since Friday, February 9. The root cause is fixed and we are currently investigating remediation actions.

February 9, 2024 · 10:55 CEST

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