Authentication server incident: Certificate invalid

Major incident Portal Configurations Returns Portal
2024-01-10 09:21 CEST · 50 minutes



Certificate management conflict is resolved, all systems back to normal.

January 10, 2024 · 10:12 CEST

Our central authentication service is experiencing a certificate issue, causing HTTPS connections to be rejected. Data transfer via, files or emails are not affected. Also event processing and email sending are operating as normal. Affected are:

  • Login to and
  • Returns portal configurations experience intermittent loading issues

Our team is investigating with highest priority.

January 10, 2024 · 09:21 CEST

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