Authentication server incident: Certificate invalid
Major incident
Portal
Configurations
Returns Portal
2024-01-10 09:21 CET
· 50 minutes
Updates
Resolved
January 10, 2024 · 10:12 CET
Certificate management conflict is resolved, all systems back to normal.
Issue
January 10, 2024 · 09:21 CET
Our central authentication service is experiencing a certificate issue, causing HTTPS connections to be rejected. Data transfer via api.parcellab.com
, files or emails are not affected. Also event processing and email sending are operating as normal. Affected are:
-
Login to
prtl.parcellab.com
andapp.parcellab.com
- Returns portal configurations experience intermittent loading issues
Our team is investigating with highest priority.
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