parcelLab Status
API
Operational
api.parcellab.com
Product-API Backend Services
Operational
product-api.parcellab.com
90
days ago
% Uptime
Today
app.parcellab.com
90
days ago
% Uptime
Today
Trackings & Communications
Operational
Reporting
Operational
Configurations
Operational
Returns Portal
Operational
returns.parcellab.com
90
days ago
% Uptime
Today
Email ingestion
Operational
track@dispatch-confirmation.parcellab.com, track@in.prcl.io
File-based ingestion
Operational
upload.parcellab.com, hub.parcellab.com, hub2.parcellab.com
E-mail
Operational
SMS
Operational
Webhook
Operational
Integrations
Operational
Carrier Tracking Services
Operational
Information notices
Information notice
PHP security vulnerability (October 2026): parcelLab not affected
[Information]
On October 20, 2026, the PHP project disclosed a critical security vulnerability (https://www.php.net/archive/2026.php#2026-10-20-1). We have reviewed our systems and confirmed that the parcelLab platform and all parcelLab services are not affected, as none of them run on PHP. No action is required from our customers in relation to parcelLab.
Our public marketing website (parcellab.com) previously ran on PHP. It is hosted completely separately from the parcelLab platform, with no connection...
Information notice
Issue with Email Editor due to 3rd party service
[Information]
The service used for our email editor is currently experiencing issues
% Uptime
Incident & maintenance history
90 days ago
Today
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