parcelLab Status
All systems operational
Don't agree with what's reported here? Contact us at support@parcellab.com.
API Operational
api.parcellab.com
Product-API Backend Services Operational
product-api.parcellab.com
90 days ago % Uptime Today
parcelLab App Operational
app.parcellab.com
90 days ago % Uptime Today
Trackings & Communications Operational
Reporting Operational
Configurations Operational
Returns Portal Operational
returns.parcellab.com
90 days ago % Uptime Today
Ingestion Operational
Email ingestion Operational
track@dispatch-confirmation.parcellab.com, track@in.prcl.io
File-based ingestion Operational
upload.parcellab.com, hub.parcellab.com, hub2.parcellab.com
Outbound channels Operational
E-mail Operational
SMS Operational
Webhook Operational
Integrations Operational
Carrier Tracking Services Operational
Auxiliary Services Operational
parcelLab Icons Service API Operational
Provides icons for interfaces like order status page, returns portal, and emails.

Past Incidents

Scheduled maintenance Patch cycle of legacy SFTP server at upload-alt.parcellab.com from 2026-03-10 00:00 UTC to 2026-03-10 01:00 UTC
[Scheduled]

We are applying routine security patches to our legacy SFTP server running at upload-alt.parcellab.com. If you are using the current hub*.parcellab.com servers, you will be unaffected. We expect a few minutes of downtime.

Ingestion File-based ingestion
Posted at March 9, 2026 · 16:08 UTC
Scheduled maintenance Infrastructure maintenance window (15min) from 2026-03-08 08:00 UTC to 2026-03-08 10:44 UTC
[Resolved]

Maintenance is done.

API parcelLab App Ingestion Email ingestion File-based ingestion Carrier Tracking Services Outbound channels E-mail
Posted at March 8, 2026 · 10:43 UTC
% Uptime
90 days ago Today
Incident & maintenance history
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